THE ENTERTAINER TOYSHOP SPEND & WIN BARBIE THEMED STAYCATION WITH GRAND HYATT HOTEL CONTEST

1. Organiser

1.1 The “THE ENTERTAINER TOYSHOP SPEND & WIN BARBIE THEMED STAYCATION WITH GRAND HYATT HOTEL” is organised by Queemay Toys (M) Sdn Bhd (“the Organiser”/ “Queemay Toys (M) Sdn Bhd”).

2. The Contest Period

The “THE ENTERTAINER TOYSHOP SPEND & WIN BARBIE THEMED STAYCATION WITH GRAND HYATT HOTEL” (“this Contest”) shall run from 20 July 2023 – 13 August 2023, both dates inclusive (“Contest Period”).

1. 2.1 Queemay Toys (M) Sdn Bhd reserves the right upon giving adequate prior notice to change the duration and/or the commencement and/or expiry dates of the Contest Period.

3. Eligibility

3.1 This Contest is open to all The Entertainer Toyshop ViP members, issued by Queemay Toys (M) Sdn Bhd only (“Eligible Participant”) and aged 18 years and above.

3.2 Permanent and/or temporary staff or employees of Queemay Toys (M) Sdn Bhd and Kim Hin Joo (M) Berhad are not eligible to participate in this Contest.

3.3 Employee and immediate family members of the Organisers, their advertising agencies, subsidiaries, agencies and suppliers are not eligible to participate in the contest.

3.4 The Organiser may at its sole and absolute discretion extend the Contest Period at any time without prior notice to any party (‘The Extended Period’). Unless an extended period is announced, any entries received after contest period shall be treated as disqualified. Any participation in the Contest during this Extended Period (if any) shall be governed by these terms and conditions (“Terms and Conditions’) which shall remain in full force and effect.

4. Prizes & Participation Criteria

4.1 To participate in this Contest, the Eligible Participant will need to spend a minimum of RM120 inclusive of at least one (1) Barbie product at any The Entertainer Toyshop physical store or Webstore.

4.2 Eligible participant must be The Entertainer Toyshop ViP member.

4.3 Multiple entries are accepted with qualified amount spent and purchase criteria.

5. This Contest

5.1 How to participate?

Step 1: Sign up and become The Entertainer Toyshop ViP member

- Participant must sign up and become The Entertainer Toyshop ViP member along with a valid mobile number, email address and any other necessary information.

Step 2:

- Shop at any The Entertainer Toyshop physical stores or online with min. spend RM120 inclusive of at least one (1) Barbie product in a single receipt to be eligible for one (1) entry per ViP member.

Step 3:

Eligible participant will be automatically enrolled into this contest.

5.2 Contest prizes

5.2.1 Shop at any The Entertainer Toyshop physical store(s) or Online with a minimum spend of RM120 inclusive of at least one (1) Barbie product and stand a chance to win 1 (one) of the below listed prizes for 1 (one) eligible winner.

5.2.2 Collection of the prizes must be via self-collection from The Entertainer Toyshop Malaysia stores.

5.3 Winner selection logic

5.3.1 The Organiser to filter all the eligible members who meet the spending criteria and terms and conditions.

5.3.2 All potential winners will be selected randomly from among all the eligible entries received by 13August 2023 11.59pm. Each winner is only entitled to one prize per draw. The winners will be contacted by 31 August 2023 by the Organiser, via email or any other mode of communication deemed appropriate by the Organiser. If the Organiser unable to contact the winners several attempts within 3 days from the time deemed by the Organiser, we reserve the right to cancel the winner entry, the non-contactable winner shall have no claim whatsoever against the Organiser on the cancellation and the forfeiture.

5.3.3 The risks of redeeming prizes are in the hands of the prize winners. All relevant costs and expenses to redeem one’s prizes are borne by the winners themselves.

5.3.4 The decisions made by the judges/the Organiser are final, binding, and indisputable. Any form of disputes and/or complaints through any kinds of medium will not be entertained.

5.3.5 The winner is bound by the terms and conditions that comes with the prize. The acceptance of prize indicates the acknowledgment and agreement of such terms and conditions.

5.3.6 The prize is not exchangeable and/or transferable. Failure to accept prize by the winner upon being informed via the Organiser when required to do so shall constitute a rejection by such winner and The Organiser reserves it rights to award the prize to another winner. Any cancellation and/ or refund request once the booking of the prize has been made is strictly not allowed.

5.3.7 Check in date for Barbie ultimate staycation package will be directed by Grand Hyatt Hotel.

5.4 Contest period

5.4.1 20 July 2023 (from 12:00am) to 13 August 2023 (up to 11:59pm)

5.4.2 Entries received outside the Contest Period shall automatically be disqualified.

5.5 Contest participant eligibility

5.5.1 The Organiser reserves the absolute right to substitute or replace any of the prizes with other items of similar values at any time, if the stated prizes are not available due to unforeseen circumstances, without any prior written notice. All prizes are neither transferable nor redeemable for cash.

5.5.2 The visual of the prizes in www.theentertainer.com.my or any official marketing materials for this contest serve as illustration purposes only.

5.5.3 All prizes are always used/accepted entirely at the risk of the winners and the Organiser excludes all responsibility in connection with any prize to the extent permitted by law.

5.5.4 All prizes given are on “as is” basis. The title in the prizes and any risk of loss or damage to the prizes is passed to the prize winners upon physical delivery of the prizes to the prize winners. The Organiser, its agencies, affiliates, sponsors, and representatives shall not be responsible, obligated, or liable for the misuse of any of the prizes, nor for any claims, liability, loss, expenses, costs, theft, or damages arising out of or in connection with and/or the prizes associated with this Promotion.

5.6 Other Contest Details & Terms and Conditions

5.6.1 The Organiser’s decisions on any matter relating to this Contest are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by The Organiser.

5.6.2 The Organiser may change any of these Terms and Conditions including terminating or suspending this Contest and extending the contest Period. Any such changes will be announced on our website or official social media pages.

5.6.3 By participating in the Contest, all participants: -

5.6.3.1 consent for The Organiser to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the contest; and

5.6.3.2 consent for The Organiser to disclose or publish their personal information such as their names and identities and any general information that The Organiser sees fit about the participants in any media, marketing, or advertising materials; and

5.6.3.3 grant The Organiser the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.

6. The Contest and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Contest.

7. For enquiries & assistance, with regards to this contest please call (019-9901529) / email us at careline@theentertainer.com.my

8. Personal Data Protection Act 2010 (“PDPA”):

8.1 By participating in this Contest, the Participants provides their consent to allow The Organiser to collect, use, and disclose their personal data to any third party, the personal data of the Participant provided by the Participant pursuant to this Contest for any and all purposes relating to this Contest and any and all other activity relating to or arising from the course of business or businesses of Queemay Toys (M) Sdn Bhd including, without limitation for the running of this Contest and or any event or publicity of the contest in any form or through any media without additional compensation, notification or permission.

8.2 The Participant acknowledges that Queemay Toys (M) Sdn Bhd is authorized to process the personal data provided pursuant to this Contest in accordance with its privacy policy which can be found on https://theentertainer.com.my/pages/personal-data-protection-notice

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Terms & Conditions for Barbie™ Ultimate Staycation (Barbie suit and Barbie room) Prizes

1. Voucher admits the specified number of person and can only be redeemed on the specified check-in date. (Check in date will be provided during reservation)

2. Voucher must be presented upon check-in with proper identification.

3. Rate is per room per night for the specified number of persons. Extension of stay is subject to availability, please reach out to barbie.kuagh@hyatt.com upon completion of this booking with your details (VoucherNumber, Full Name, Contact Number and Email Address).

4. Additional charges may apply for additional guest(s). Maximum 3 adults per room.

5. Room, theme, and view assignment will be arranged based on availability and at random. No advanced selections are allowed.

6. Room is inclusive of Barbie™ amenities provided on a one-time basis. Standard amenities will be provided for any additional requests.

7. Room is inclusive of one-time complimentary minibar per stay.

8. In-room Barbie™ merchandises are only for play purposes during the stay. Please contact our Guest Experience Ambassador should you wish to purchase any.

9. Voucher is inclusive of 6% Sales and Service Tax (SST) but excluding mandatory government fees and incidental charge.

10. Rates quoted are subject to 6% Sales and Service Tax (SST). Effective January 01, 2023, the re-imposition of tourism tax MYR 10.00 flat rate per room will be imposed on all foreign guests as mandated by the Government of Malaysia.

11. Voucher is not valid in conjunction with any other promotions, packages, discounts, and existing bookings, and is not valid for any loyalty programme benefits.

12. Voucher is non-refundable, non-cancellable, not for commercial use, not redeemable for cash or substitutions for any other products or services other than specified.

13. Any unauthorized transfer, sale or reproduction constitutes fraud.

14. Barbie™ Themed Rooms floor is situated on Level 33 of Grand Hyatt Kuala Lumpur.

15. Check-in time is from 3:00 PM and check-out time is at 12:00 PM.

16. Deposit is required upon check-in at MYR 300 per room per night with an additional MYR 1,000 per room per stay.

17. Guests will be escorted directly to Barbie™ Themed Rooms floor from the Ground Lobby for personalized check-in upon arrival.

18. Access to Barbie™ Themed Rooms floor is strictly for registered guests only.

19. Complimentary basement parking for registered guests is available on first come first served basis.

20. Breakfast is served from 7:00 AM – 10:30 AM (Weekdays) and 7:00 AM – 11:00 AM (Weekends & Public Holidays).

21. Additional reservation(s) is subject to availability.

22. Voucher is NOT applicable for banquet services, events services, ESSA Spa retail products, tobacco, online store, food takeaway services, Le Petit Chef. Voucher must be presented upon redemption. Advance reservation is required and confirmation is subject to availability. For reservations and enquiries, please contact barbie.kuagh@hyatt.com or +603 2182 1234.

23. Any unused portions of voucher will be forfeited and no refunds will be issued.

24. Additional expenses beyond the value of voucher will be charged in a separate bill. Voucher is inclusive of service charge but excluding mandatory government fees and other incidental expenses. Guest is responsible for all charges exclusive of this voucher.

25. Voucher is non-refundable, non-cancellable and not for commercial use. Voucher is not redeemable for cash or other substitutions, and not replaceable if lost, destroyed, stolen or expired. No substitutions nor replacement services or products for voucher inclusions. Any unauthorized transfer, sale or reproduction constitutes fraud.

26. Grand Hyatt Kuala Lumpur reserves the right of final decision in case of any dispute arising from use of this ticket and to request alternative forms of payment if this ticket is found to be fraudulently obtained or used.

Terms & Conditions for Barbie Pink Teatime In A Box Prizes

1. Voucher must be presented upon self-collection of Barbie Pink Teatime In A Box, at JP teres, located at ground lobby of Grand Hyatt Kuala Lumpur.

2. Voucher is the specified number of Barbie Pink Teatime In A Box, and based on availability (48-hours pre[1]order is required). Please reach out to barbie.kuagh@hyatt.com with[Full Name (as per IC), Contact Number and Email Address, and proof of winning Queemay Toys (M) Sdn Bhd (Screenshot of winner announcement posting on The Entertainer Toyshop social media)].

3. Voucher is inclusive of 6% Sales and Service Tax (SST) but excluding mandatory government fees and incidental charge.

4. Voucher is not valid in conjunction with any other promotions, packages, discounts, and existing bookings, and is not valid for any loyalty programme benefits.

5. Voucher is non-refundable, non-cancellable, not for commercial use, not redeemable for cash or substitutions for any other products or services other than specified.

6. Any unauthorized transfer, sale or reproduction constitutes fraud.

7. Grand Hyatt Kuala Lumpur reserves the right of final decision in case of any dispute arising from use of this voucher and to request alternative forms of payment if this ticket is found to be fraudulently obtained or used.