Orders are not delivered on weekends or public holidays. Order will be dispatched within 48 hours from time of order. However, there may be delays during busy period (including sales).
Once your online order has been processed, you will receive an order confirmation email with delivery tracking link so that you can track and trace your order at any time.
It is your responsibility to ensure the correct delivery address details have been entered at the time of ordering. Mothercare Malaysia is not liable for any associated with resending an order due to delivery address details being incorrect.
All un-attempted parcel will be returned to The Entertainer warehouse after 3 trial deliveries have been scheduled. Resending cost will be charged for the next delivery arrangement.
Please ask the entertainer staff for assistance
You can contact our customer service at (60)19-9901529 or firstname.lastname@example.org from Monday to Friday, 9am to 6pm (Closed on Public Holiday).